What should I do if I offer products/services which are subject to notification or authorization?
If your shop offers products/services that are subject to notification or authorization (e.g. alcohol, cosmetics), please send the documentation related to the marketing of the products/service and/or the registration numbers to the Customer service desk by clicking on the “Details” button, in the “Under investigation” remark field of the shop in question. If the activity is not subject to authorization, please state this in the remark accordingly.
We will get back to you as soon as possible via email. If you chose answer by phone, we will call you at your preferred time interval.